Jagadeesh Balakrishnan

Jagadeesh Balakrishnan

Associate - Software Engineering
National University of Singapore
location_on Singapore

Member since 6 years


Jagadeesh Balakrishnan

Specialises In (based on submitted proposals)
is-agile-project-management-an-oxymoron scaling-agile-adoption

Jagadeesh is part of National University Singapore, Institute Of Systems Science (NUS-ISS). His academic & professional interests include areas related to Agile Transformation & Consulting, Agile Leadership, Agile Project Management, Advanced Software Estimation, Software Process Improvement, IT Audits and Software Engineering Process.

Jagadeesh has over 15 years of diverse experience spread across roles like Agile Coach, SCRUM Master, Program Manager, advisory roles in Program Management Office (PMO), CMMI Consultant, Engineering Process Head, ISO / CMMI / ITIL Auditor, Six Sigma consultant etc. Jagadeesh has rich & varied consulting experience in several countries across the globe in areas like Project / Program Management, Agile Transformation, CMMI, Metrics implementation, ISO 9001 & ITIL framework definition. As part of his work experience he has mentored & led a large pool of software engineering consultants, has headed the Software Engineering Process Group (SEPG) of a large banking organization, has been a CMMI SCAMPI Class A Assessment Team Member for several appraisals & has handled several Internal & external quality audits as an auditor.

He has also taught Diploma Level courses for “Advanced Diploma in Quality Management” course students during his tenure at Amity soft. His current Doctoral research is in the field of Management & his topic is related to “Social Networks”. He has research interest in areas related to Agile Leadership, Agile assessment frameworks, Agile Motivational theories and Agile Project Management.


Educational Qualifications/Professional Certifications


Educational Qualifications

  • M.S. Software Systems from Birla Institute of Technology & Science, Pilani, India
  • MBA in Project Management from Alagappa University, India
  • Bachelor of Engineering from Madras University, India
  • Advanced Certification in Management (PhD foundation Level) from AIMA, India
  • Advanced Diploma in Software Quality Management from Amity, India

Professional Certifications

  • Agile Certified Practitioner (ACP), PMI, USA
  • Certified SCRUM Professional (CSP), SCRUM Alliance, USA
  • Certified SCRUM Master (CSM), SCRUM Alliance, USA
  • Project Management Professional (PMP), PMI, USA
  • Certified Software Quality Analyst, QAI, USA
  • Certified Software Test Engineer, QAI, USA
  • Certified ISO 27001 Lead Auditor, BSI, UK
  • ITIL® V 3.0 Foundation Certified, EXIN, Nederlands
  • Lean Six Sigma Black Belt(C), ASCB, UK

Agile Skills

  • Have been a Scrum Master for several IT projects so far. I have also been in numerous consulting roles with clients on agile transition, agile road mapping, agile leadership and team practices.
  • Created & championed Agile Training roadmap for my current organization
  • Driving several Agile industry & academic projects in my current organization
  • Championed creation of a new subject “Agile Project Management” which is taught at MTech Level in ISS, NUS.
  • Executed Several Agile consulting assignments as SCRUM Master, Organizational Agile transformation specialist, Agile trainer in my previous organization.
  • Wide range of Expertise in Agile – Leadership, Delivery frameworks (SCRUM, DSDM, AUP, AMDD, FDD etc.) Appraisals, Agile Organizational structure / governance, metrics, Building Agile teams etc.
  • Participated & presented in Agile international conferences

Management Skills

  • Have mentored large teams who reported to me successfully

o   Managed a team of 18 Consultants at Cognizant

o   Previously managed a 15 member SEPG + SQA Team at FNIS

  • Proven result producer with strong mentorship skills

International Exposure

  • I have traveled and worked in 11 countries for process consulting in areas like CMMI, ISO, Project Management, Software Engineering process trainings etc.
  • Some of the countries where I have worked are Singapore, UK, USA, Greece, Taiwan, Philippines, China, and Malaysia.

Standards and Frameworks

Expertise in Process Definition, Implementation and Process Improvement using the following standards:

  • Agile – I have proven experience in guiding several agile projects. I have been acting as an agile transformation consultant & project agile coach for several projects.
  • CMMI - Capability Maturity Model Integrated ( CMMI ) for Development and Services
  • PMBOK – I am a seasoned Project Manager who has guided several projects towards success using the PMBOK model
  • Others - ISO 9001:2000 , ISO 27001 , SCRUM, Six Sigma Practices, ITIL

Process Consulting Assignments

  • Successfully executed Eight ISO 9001: 2000 assignments ( end to end work starting from Gap Assessment up till final certification)
  • Successfully executed Six CMMI Assignments (Have been assessment team member for CMMI V1.1 Level 3 assessment twice and also CMMI V1.1 Level 4 assessment twice)
  • Executed several short term process consulting assignments successfully across the globe