Founder & Author
Member since 1 year
Joe is founder of the worlds first customer ending business. A veteran of product development industry with decades of experience across service, digital and product sectors. Author of the Ends book. Head of Endineering at AndEnd. TEDx Speaker. Wired says “An energetic Englishman, Macleod advises companies on how to game out their endgames. Every product faces a cycle of endings, from breakage to customer burnout to falling behind consumption trends. It's important to plan for each of them. Not all companies do."
Industry Advisor for Design and Technology Curriculum
D&AD / Design Week Judge. HyperIsland Industry Leader