Joe Schmetzer
Head of Engineering
QA Chef
location_on Australia
Member since 3 years
Share
Joe Schmetzer
Specialises In
Joe is an IT generalist, with 25 years of experience in a variety of different roles, from developer, team lead, engineering manager, technical practices coach, mentor, group organiser. Through all this, Joe has learned a lot about software development, effective teamwork, collaboration and communication. Joe is currently working as a the Head of Engineering at QA Chef, an IT startup modernising the food safety systems in commercial kitchens.
-
keyboard_arrow_down
Effective Communication
40 Mins
Presentation
Beginner
Communication is a core skill. It is at the heart of all our interpersonal relationships with family, friends and work. It is something we instinctively learn from birth, and continue for the rest of out lives. Effective communication unlocks better relationships, and dramatically improves effectiveness, adaptability, innovation, competitiveness and profitability.
We are inherently bad at communication.
This talk explores the various ways in which we fail to communication effectively, including:
- Unconscious assumptions and cognitive biases
- Mismatches between individual and group goals (the Unilateral Control Model)
- Hiding information due preserve control or minimise losses
It's not all lost, though! There are a number of techniques and skills we can use to communicate more effectively, including the Mutual Learning Model and Non-Violent Communication (NVC).
At the end of this talk, you will understand the causes of ineffective communication, along with different models for better and more effective communication. The practice is up to you!
-
No more submissions exist.
