Joel Bancroft-Connors is dedicated to solving challenges associated with enterprise programs and projects. With over 20 years of experience managing programs he has learned the most successful are those associated with lean and agile techniques. Having worked in roles like customer support, product management, and program management, Joel understands challenges across the business, helping organizations navigate change while guiding teams to happiness. He’s passionate about making the world a better place and uses his coaching and facilitation as the vehicle for change. Joel resides in the Greater Seattle Area, where he works as an agile organizational coach for Aol.