Kevin Raum
Specialises In
Experienced business and project management consultant with over 30 years of experience implementing project management tools, systems, processes across numerous industries and environments. Mediation is an important part of my professional skill set and offering to clients. My mediation experience includes resolving disputes in business, partnerships, teams, families, and organizations.
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Using Mediation and Dispute Resolution Techniques to Improve Agile Team Outcomes
120 Mins
Workshop
Intermediate
Conflict is inherent in human interactions. How we manage this determines how well we work together to create mutually beneficial outcomes. Agile, by its very nature uncovers differences in approaches to solving problems. As a result it provides many opportunities to practice conflict management and dispute resolution skills. Teams and team members who do not mange conflict effectively are far more likely to be less successful. Understanding the nature of conflict and how it can be approached and managed can make individuals and teams more effective. The benefits include better communication, more dynamic and interesting work environment, more and better ideas, increased confidence in the team members and the team as a whole.
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