Senior Manager @ Wipro Technologies
Member since 3 years
•16 years of extensive experience in Delivering Telecom Software Products with specialization in Planning, Delivery of large programs with multiple releases, Customer Management, Product Quality Management, Contract Management and pre-sales support.
•Experience in achieving improvement in CSAT by on-time delivery of Virtually Zero Defect products to end-customers using Agile Methodologies, Scrum Process and Agile Engineering Practices for Release Planning, Estimation, Project Management, Change Requirements Management and Implementation.
•Experience in achieving Process Excellence by Customer Quality Management, mentoring the team on Agile practices , implementing Agile R&D Efficiency Metrics, Continuous Improvement activities and Defect Prevention activities.