• Ever go to the trouble of explaining something in writing, only to have it misunderstood?
• Ever struggle to get the responses you want via email?
• Ever had a challenging colleague or client that required 'handle with care' emails?

Although us Agilists value face-to-face communication, we acknowledge that email and documentation are still necessary parts of our work. If you answered yes to any of the above, please accept this invitation to join me for a session on delivering clear written comms that generate respect and action from your audience.

Learn how to:

• Amp up the power of your written message using a few simple techniques;
• Write to persuade, influence and generate results;
• Hose down (and don’t accidentally start) emotive exchanges; and
• Build your personal brand with clear cut through and just enough grammar and punctuation.

Bonus Netiquette Essentials segment (because we know you want more).