This talk gives overview on how Leadership at different levels in an Organization can set tone for Business Agility. Agile coach can mentor leaderdership to be key change agent for Business Agility

In today’s digital era Organizations have to rely on software applications to drive their business growth. Defining new strategies to increase their customer base and new revenue channels is important. It is critical for an Organization to enhance and manage their software applications.

Organizations have to build Application Maintenance and Support (AMS) Teams to ensure all applications and softwares are running seamlessly.

Everything around us is evolving so quickly including technologies, market conditions and customer expectations. Merely fixing bugs and maintaining software is not sufficient. Enhancing user experience, improving performance, maintaining sustainability and staying competitive are crucial for organization success.

Agile Methodology is based on empirical process and it enables organizations to adapt and respond to changes quickly in Product Development Cycle. Responding to customers promptly is important for AMS as well. Can Organizations apply Agile Principles to Application Maintenance and Support? Besides responding promptly to customer can AMS be leveraged for gathering and collecting customer data efficiently to define user centric solutions?

I will be unfolding answers to these questions during my Presentation using my own journey as Change Agent. I will share how organizations can evolve Application Maintenance and Support teams as part of their Agile Transformation Journey.

Nowadays Agile is on the wishlist for every Organization. They want to be Agile for Faster Time to Market, to Achieve Competitive Advantage over their competitors. Organizations adapt to various tools and processes to achieve Agility. And they claim achieving Agility at initial adoption.

This talk is about my journey as an Agile Coach and how i am using my learnings to transform my Organization. I am heading Agile Transformation office at BookMyShow, leading online ticketing platform in India. I will share my experiences on how I approached this journey, achievements and failures.

In today’s digital era Organizations have to rely on software applications to drive their business growth. Defining new strategies to increase their customer base and new revenue channels is important.

Organizations have to build Application Maintenance and Support (AMS) Team to ensure all applications and software are running seamlessly. Everything around us is evolving so quickly including technologies, market conditions and customer expectations. Merely fixing bugs and maintaining software is not sufficient. Enhancing user experience, improving performance, maintaining sustainability and staying competitive are crucial for success.

Agile Methodology is based on empirical process and it enables organizations to adapt and respond to changes quickly in Product Development Cycle. Can Organizations apply Agile Principals to AMS? Besides responding to customer fast can AMS be leverage for collecting user data efficiently to define user centric solutions?

I will be unfolding answers to these question during my Presentation using my own journey as Change Agent. I will share how organizations can evolve AMS teams as part of their Agile Transformation Journey.