Any transformation journey usually has a roadmap that focuses on process, tools, technology and people. Studies have shown that some key reasons why transformations fail are due to cultural aspects. However, culture is often ignored and we expect magic to happen quickly. Hence, a transformation needs to weave in culture shift as a critical part of the roadmap.
We delve into…
- What constitutes culture?
- Why should a transformation look into culture shift?
- A ‘culture gauge’ as a tool to calibrate the cultural aspects
- The E3R model as a recipe to plan the culture shift journey
- The elements of ‘thin slice’ and ‘1% improvement’ as key ingredients
… we weave in our stories of failure, some good practices and envision how we would use the culture gauge and E3R model.