Rocky Woestenborghs
Head of IT for Advisory Products
ING
location_on Belgium
Member since 4 years
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Rocky Woestenborghs
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Rocky Woestenborghs is the heading the IT division of Advisory Products, responsible for ING's Business Lending, Consumer Loans, Mortgages, and Investments division for the Netherlands and Belgium. Rocky in his capacity is responsible to bring digitization and end to end journeys to all products under the umbrella of Advisory products to all customer segments in both NL and BE.
Rocky comes from a strong technical background and has 18 years' of IT experience in diverse industries. The last 12 years he has spent in Banking and worked on multiple different large projects such as core banking transformations, application renewal, launching of new banking products and services in the Belgian market, etc...
Rocky has a strong focus on empowering people and enabling them to grow to better engineers, he combines it with a pragmatic and down to earth management approach. He has been instrumental in the implementation of the new way of working incl Agile, Spotify and Dreyfuss model in the Belgian bank.
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Scaling Enterprise Agility amidst Cross Border Merger
30 Mins
Keynote
Beginner
ING has been a frontrunner in the banking industry for more than a century and aims to become 'one global ING' that delivers a consistent customer experience to all its customers across the globe. The bank has taken the first big step towards this ambition by uniting its two biggest countries – the Netherlands and Belgium. The project aims to create a single operating model across the border, with simpler, standardized processes and integrated activities that will improve operational efficiency and agility.
While everyone acknowledges that mergers and acquisitions are an essential part of scaling an organization's impact, however, these are usually executed in a very top-down, waterfall-ish approach. Typically such initiatives don't embody any agile values or mindset. As a leader driving this change, Rocky will narrate the story of merging 2 agile organizations with more than 8000 people's workforce. He will share his experience on how the two countries are joining forces, pooling talent plus creativity to deliver one set of customer journeys on an integrated platform, that will result in a truly empowering customer experience.
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