Roland Cuellar

Roland Cuellar

Federal Agile IV&V : A Customer Experience Report
NTT Data
location_on United States

Member since 3 years

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Roland Cuellar

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Roland Cuellar  (‘kway-are’)

4024 N 27th St

Arlington, VA 22207

(571) 225-7653

Roland_Cuellar@Yahoo.Com

 

PROFILE

Agile and Lean-Six-Sigma change leader, adept at interfacing with senior IT executives to implement agile software processes at scale, coaching agile software development practices with delivery teams, and leading business process improvement initiatives.

 


FUNCTIONAL EXPERTISE

Pragmatic Large-Scale Agile Adoption – Leading transformation efforts utilizing agile methods at F500 client sites and large government agencies to greatly improve time-to-market and quality.

Program Management Standards –Define agile delivery standards, metrics, maturity models, and practices for consistent organizational adoption, scaling, management, and project engagement.

Agile Team Coaching – Lead agile project teams with a focus on improving agile requirements, estimation, planning, tracking, product quality, business interaction, team communication, and delivery.

Lean-Six-Sigma Process Improvement – Use lean and six-sigma techniques to analyze and improve business processes for improved quality and throughput.

Agile and Lean Training – Develop and deliver impactful agile and lean training to leaders and team members on topics of agile, Scrum, Kanban, product ownership, and lean.

Management Consulting – Executive level strategy formulation, planning, and execution


A FEW RECENT CLIENT ENGAGEMENTS

 

CLIENT

ENGAGEMENT SUMMARY and RESULTS

DHS CIS

  • Leadership role in transition of the QA/SA branch to agile
  • Work closely with the CIO and other senior leaders on the overall transformation of CIS to agile on matters such as policy, practices, standards, scaling
  • Development and delivery of agile training for Federal IT management and staff
  • Leadership role in several Lean-Six-Sigma business process improvement efforts
  • Achieved high degrees of positive customer feedback and client satisfaction scores

DOJ COPS

  • Lead the transition of the IT organization to agile methods
  • Improve team performance, communications, collaboration and overall effectiveness
  • Build stronger relationships with business partners and improve business-IT collaboration
  • Achieved high degrees of positive customer feedback and client satisfaction scores

Capital One

  • Primary partner in leading the global adoption of agile, working at the CIO level across 3 countries
  • Agile process definition, management training, process implementation, and portfolio management
  • Deliver global agile training
  • Multiple agile team coaching engagements
  • Strategic client program management resulting in numerous follow-on consulting engagements

The Capital Group

  • Strategic recommendations to VPs and CIO to move to an agile IT operational strategy
  • Development of new agile PMO processes, standards, metrics, and dashboards
  • Greatly improved time-to-market for software delivery
  • Strategic client program management resulting in consistent follow-on consulting engagements

Nationwide Insurance

  • Organizational process assessment and process improvement roadmap
  • Development of corporate wide agile training and training delivery
  • Development of agile process standards, practices, maturity, and metrics
  • Software delivery team agile assessment and recommendations
  • Agile team coaching and mentoring
  • Strategic client program management resulting in follow-on consulting engagements
  • Client has achieved 50% reduction in software defects

Comcast

  • Strategic recommendations to VPs and Directors to move to agile IT operational strategy
  • Development of new agile software delivery process, standards, metrics
  • Deliver organizational agile training
  • Agile team coaching and mentoring
  • Greatly improved business partner satisfaction and IT staff satisfaction
  • Follow-on consulting engagements

General Dynamics / VIPS

  • Recommend changes to New Product Development process
  • Develop agile program management / PMO capability for the client
  • Deliver organizational agile training
  • Lead the client in the adoption of agile methods

CNBC

  • Software NPD Process Assessment and Recommendations
  • Agile Project Portfolio Management Process Design
  • Agile team mentoring and coaching
  • Improved productivity, business partner satisfaction, and IT satisfaction
  • Program management and continued follow-on sales

Numerous other clients, performing similar agile enablement work such as management consulting, training, and team coaching.

 

 

EMPLOYMENT HISTORY

 

FIRM

DATES

INDUSTRY

TITLE

NTT Data Inc

Oct 2011 to present

Federal IT Consulting

Strategy and Business Process Consultant

Three Pillar Global

Jan 2011 to Oct 2011

Outsourced Software Development

Director

LitheSpeed

May 2008 to Dec 2010

Management Consulting

Senior Consultant

CC Pace

Dec 2003 – May 2008

Management Consulting

Director and Senior Consultant

DHL

Sept 2001 – Dec 2003

Global Logistics

Customer Implementation Manager

NextStrat

Sept 1997 - July 2001

Strategy Consulting

Director Software Development

IBM

Feb 1993 – Sept 1997

Defense Systems

Software Engineer

 

 

A SAMPLING OF PUBLICATIONS AND SPEAKING ENGAGEMENTS

  • Cutter Executive Report, 2011: Kanban for Help Desks: Managing the Unplannable
  • Cutter Executive Report, 2006: The Lean-Agile PMO: Using Lean Thinking to Accelerate Agile Project Delivery
  • Cutter, 2008: Article “5 Steps To Make Your Portfolio Flow”
  • Projects @ Work, Published paper, 2009 – “The Agile Balanced Scorecard”
  • Thoughtworks Webinar, June 2008 - “ Agile Reporting and Metrics”
  • StickyMinds Webinar, 2009 – “The Agile Balanced Scorecard and Metrics”
  • Book Chapter in “The Next Wave of Technologies”, Wiley, 2010
  • Book Chapter in “The Encyclopedia of Software Engineering, 2010
  • Journal of the Quality Assurance Institute, 2006 Published Paper and Conference Presentation: “Test Driven Development”
  • PM Boulevard – 2008 – “5 Questions About Agile”
  • PM Mundo (Brazilian) – 2008 – “Managing Agile Teams”

 

EDUCATION

  • MBA, UCLA
  • BS Computer Science, University of Houston
  • Lean Six Sigma Green Belt
  • CSM, CSP, CPO