Steve Smith
Principal Consultant
Equal Experts
location_on United Kingdom
Member since 10 months
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Steve Smith
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Steve is a Principal Consultant at Equal Experts, who advises clients worldwide on leadership in delivery, operations, and culture at scale.
Steve has played key roles in multiple digital transformation programmes. He was a leader on a 60 team/600 microservices programme for a UK government department with £500Bpa revenue. He also implemented a Continuous Delivery and operability strategy for 30 teams/100 microservices in a high street retailer with £2Bpa online revenue. He’s also written multiple books, such as Measuring Continuous Delivery and Build Quality In.
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You Build It You Run It sounds great... but it won’t work here!
45 Mins
Talk
Advanced
You work in an enterprise organisation. You’ve got lots of delivery teams, and a central operations team that does deployments and production support. You need daily or weekly deployments. You need 99.9% reliability, and less than 1 hour to restore. You need a growth mindset, and learning culture.
The good news is you can have it all with You Build It You Run It. It’s an operating model in which on-call product teams build, deploy, operate, and support their own digital services.The bad news is... well, for some, it’s a bit controversial. It’s a 15 year old idea that flies in the face of traditional IT, and still isn’t well understood in enterprise organisations.
You’ll hear:
- How You Build It You Run It can be proven to protect more revenue than it costs
- How developers can be encouraged to try, and even enjoy, being on-call
- How to clearly establish who to hold to account for reliability
- How to build an effective, repeatable incident management process
- How developers can spend most of their time on product features, not fires
- How to balance demand and availability of specialist skills
This talk demystifies You Build It You Run It fears, drawing on experiences from multiple enterprise organisations who’ve successfully implemented on-call product teams. It explains how to simultaneously achieve frequent deployments, high availability, and a high rate of learning across many teams and digital services.
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