Sue Johnston

Sue Johnston

Communication Coach + Trainer of Coaches
It's Understood Communication
location_on Canada

Member since 4 years


Sue Johnston

Specialises In (based on submitted proposals)
agile teams communication interaction engineers empathy get-the-story agile-lean-leadership sue-johnston beyond-agile coaching learning coaching-change-agile professional-development personal-growth personal-development conversation teamwork people-&-leadership facilitation mindset remote-teams all-levels change culture meetings product-owner product-management leadership-and-people

Sue Johnston helps you talk so people listen, listen so people talk, and change the world, one conversation at a time. She's an experienced professional coach and trainer who specializes in interpersonal communication and teamwork. A former journalist, she enjoyed a career as an employee communication specialist, introducing technical, procedural, organizational and regulatory change in large financial institutions. That led to the launch of It's Understood Communication to help build better teams through improved interactions.

With a background in IT, an MBA, professional training as a coach and a base in Waterloo, Ontario, Sue is actively involved in the agile community. She's a regular speaker at agile conferences and events and a facilitator for open space events. She has developed and leads coach and facilitator training and agile foundation programs accredited by ICAgile. She has taught agile coaches from around the world through her distance learning program. You probably know someone who has learned with her.

Sue's a master certified coach (IAC-MMC), an ICAgile Certified Coach (ICP-ACC) and Facilitator (ICP-ATF), an IABC-Canada Master Communicator and the author of 'Talk To Me: Workplace Conversations That Work.' She is also a partner at Leanintuit and a founder of Spark The Change (Canada).