Surbhit Aggarwal
Lead Testing Analyst
Naukri.com
location_on India
Member since 3 years
Surbhit Aggarwal
Specialises In
I am currently working as Testing Engineer at InfoEdge, currently working in Mobile Testing team.
-
keyboard_arrow_down
Automating Dynamic use cases in Mobile Apps
Shubham KatiyarSenior Testing EngineerInfoedgeSurbhit AggarwalLead Testing AnalystNaukri.comschedule 11 months ago
Sold Out!20 Mins
Talk
Intermediate
Mobile Apps have recently made a large step into personalization such as custom widgets, user based inputs etc. Such use cases involves enabling certain features for specific segments of user.These can lead to different testing use cases and that needs to be handled in our automation suites.
Current methods to automate such dynamic use case is to maintain such users with these features enabled from back end or hard code them in app , both of which are tedious to do.
Capturing network data and modifying it to send Json as per requirement can make such testing easier and remove previously mentioned challenges. This also enables us to automate other use cases such as downtime API’s etc. By using MITM proxy to intercept and modify API responses we have implemented a solution for the above problem. This Talk will focus on how you can implement same solution for your automation suites, increase your test coverage and reducing manual effort.
-
keyboard_arrow_down
Reporting, Tracking & Analyzing Play store Reviews using automation
Tarun NarulaTechnical Test ManagerNaukri.comSurbhit AggarwalLead Testing AnalystNaukri.comschedule 2 years ago
Sold Out!20 Mins
Talk
Beginner
"Buggy App! Why don't you guys hire some good QA. Your app sucks."
How many of you have written a negative play store review? Did you get a response back? In how much time? Was your query resolved?
How would you like if you get a quick response to your comment (say within 15 mins). Your query is then tracked & you are provided a quick resolution. It would be fabulous. Right? Absolutely!
By using some Google & JIRA API's we have automated logging of these reviews into JIRA. For each negative review a JIRA ticket is created with all the details such as Author's Comment, Name, Star rating, App version, Link to original review & Device details such as model number, manufacturer, OS version & RAM. These details help in analyzing the issue at hand.
These reviews are then assigned to the concerned department who can take action on them & provide a resolution by corroborating the review details with internal system logs, verifying app functionality/crashes on that particular device type & reproducing the use case.
These reviews are also attributed to a Review Category by the support team which help us find out areas of concern or improvements for the app. We also try & see if the issue has been reported through other sources as well such as in-app feedback channels/issues reported through mails/call to determine if the problem mentioned in the review is specific to a user or is being faced by other users too. All of this helps us in providing a quick resolution to the user.
In this talk you will get to know all about how to build an ecosystem for app reviews by Reporting, Tracking & Analyzing them.
As a bonus for being a terrific audience, You will get to know about how you can reply to the users review on the play store, Automagically!
-
keyboard_arrow_down
A configurable automation setup for running appium tests on your own device lab
Tarun NarulaTechnical Test ManagerNaukri.comSurbhit AggarwalLead Testing AnalystNaukri.comschedule 3 years ago
Sold Out!45 Mins
Talk
Intermediate
We will be discussing about an automation framework that is designed to be configurable so that we can choose a subset of devices to run automation on. We can choose to run the tests simultaneously on all selected devices Or in distributed mode using selenium grid. Additionally all of this is integrated with our own device testing farm which we can use for manual testing as well as for executing Appium tests
We have used STF (https://openstf.io/) for setting up the device farm and have integrated it with our automation setup such that it is seamless to work on. Appium servers are started at runtime according to the requirement. Even the grid setup is dynamically done based on the selected mobile devices.
-
keyboard_arrow_down
Reporting, Tracking & Analyzing Play store Reviews using automation
Surbhit AggarwalLead Testing AnalystNaukri.comTarun NarulaTechnical Test ManagerNaukri.comschedule 3 years ago
Sold Out!45 Mins
Talk
Beginner
How many of you have written a negative play store review? Did you get a response back? In how much time? Was your query resolved?
How would you like if you got a quick response to your comment (say within 15 mins). Your query is then tracked & you are provided a quick resolution. It would be fabulous. Right? Absolutely!
As user base of any Application increases customer satisfaction becomes a key factor in order to maintain an upper hand among your competitors.
Most companies have dedicated teams to reply to Play Store reviews but as the number of reviews increase there is no way to keep a track of it.By using Google Play Store Reviews API's we have automated logging of these reviews into JIRA. For each negative review a JIRA ticket is created & assigned to the customer support team within a few minutes for their follow up. In case a Bug/Suggestion is valid the JIRA Ticket can then be assigned to the concerned department who can take action on them.
Using JIRA, the reviews can further be categorised to find out areas we can improve upon.
In this talk we will explain how we can build an ecosystem using some Google & JIRA APIs to enhance the overall app user experience.
-
No more submissions exist.
-
No more submissions exist.