Valerio Zanini
Founder, CEO
5D Vision
location_on United States
Member since 4 years
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Valerio Zanini
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A product innovator and digital leader, Valerio Zanini is passionate about creating products that customers love and developing the teams that make them a reality. With two decades of product development experience in a variety of organizations including Capital One, Cisco, Goozex.com and others, he excels at building new products in the early stages of product innovation, where uncertainty and lack of a clear solution are the biggest challenges. He works with organizations worldwide to spark a culture of innovation and drive agile transformation.
He is the author of Deliver Great Products That Customers Love, published in 2018.
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Deliver great products and the art of measuring outcomes
45 Mins
Talk
Intermediate
Creating a new product is an exciting and demanding job. What if you go through all of that work, get your product out the door, and your customers don't like it? This is the curse of the "Delivery Gap", that is having a product in-market but failing to meet customer needs. The 5 Dimensions of Great Products (Discover, Design, Develop, Deploy, and Deliver) is a framework that helps us plan and build a product while delivering value to customers as quickly as possible.
By having a focus on the outcomes we want to deliver to customers, we can ensure to build the right thing. We'll discuss how to three main types of metrics - business, customers, and telemetry - support the delivery of great products and the right outcomes for your customers.
This workshop is based on the recently published book "Deliver Great Products That Customers Love" by the author.
Link to the presentation:
https://www.slideshare.net/ValerioZanini1/deliver-great-products-and-the-art-of-measuring-outcomes
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