Artificial Intelligence (AI) is dramatically changing business, and chatbots, fueled by AI, are becoming a viable customer service channel. The best ones deliver a customer experience (CX) in which customers cannot tell if they are communicating with a human or a computer. AI has come a long way in recognizing the content – and context – of customers’ requests and questions. I am super keen to talk about my learnings in building chatbots, tools I used and the results.

 
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Outline/structure of the Session

# Introduction to AI

# Introduction to Chatbots

# Applications 

# My Learnings

# Tools 

# Results

Learning Outcome

Attendees will be able to know everything about chatbots, what value they provide us and what is the future of chatbots. 

Target Audience

Developers, Software engineers, Technology Enthusiasts

schedule Submitted 4 months ago

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