Ask Alexa: How Developers Can Design Engaging Conversations with Voice

Join Azi Farjad, Developer Evangelist for Amazon Alexa, as she provides insights on how voice experiences have transformed the way that customers interact with the world around them. This poses a unique challenge for developers to understand design patterns in voice space and to build engaging conversations.

In this session, we look at the experience as a whole and take you through key learnings that you can use when building for voice with Alexa skills. We provide tips of how to create engaging voice experiences for users and will familiarize you with design patterns in voice space. We will also share how to implement the experience with Alexa.

 
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Outline/Structure of the Talk

- Quick introduction to history of voice and technology

- How Alexa works

- Using SSML and Speechcons to make conversations engaging

- Designing Voice User Interfaces and show casing some sample skills

- Voice design pattern

Learning Outcome

- Voice technology

- How Alexa works

- Best practices and design patterns for voice

Target Audience

Developers, VUX / UX designers, IT managers

Prerequisites for Attendees

No Prerequisite

schedule Submitted 9 months ago

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    Christopher Biggs - The Awful Design of Everyday Things - Rethinking our workplaces and homes in the IoT Age

    Christopher Biggs
    Christopher Biggs
    Director
    Accelerando Consulting
    schedule 8 months ago
    Sold Out!
    45 Mins
    Talk
    Intermediate

    Thirty years after its publication, Donald Norman's seminal book "The Design of Everyday Things", which examined how the tiny usability touches in everyday items matter so much, remains relevant and important. In fact, Don just this year wrote that the technology industry badly needs to re-focus on the true meaning of Human Centered Design, observing that despite his decades of advocacy, the same kinds of design flaws continually recur.

    We are just a handful of years short of the centenary of the publication of Modern Architecture pioneer Le Corbusier's maxim "A house is a machine to live in", yet our architecture remains stubbornly steam powered.

    My position is that we ought step back and critically reexamine the shape and detail of our workplaces and homes. The great labour saving devices of the 20th century freed us from much physical drudgery, but significant cognitive burden remains. I will examine, in the abstract and concrete, how much cognitive load is imposed on us by our environment. It has been written that a modern human makes 30,000 choices every day.

    For example, why are our light switches placed for the convenience of builders, not inhabitants. Why do so many of our labour-saving appliances require us to spend so much time monitoring and pampering them. How often do you stumble about in the dark fumbling for a light switch. Wouldn't you prefer to discover the failed refrigerator or flooded storeroom before the contents are ruined?

    Join me for an imagination of how Living In The Future could truly be better.