Conversational UI: Past, Present and Future
Recent developments in natural language processing have lead to a proliferation of new ways to interact with systems using chatbots. These developments present new opportunities for product design, and bring a powerful form human-computer interaction to a massive new audience. Product design can now include a variety of new ways of interacting with users, and the history of text-based interfaces can inform the design thinking as we navigate these uncharted waters. Finally, this presentation looks to the future where further developments in speech recognition will make current capabilities look hopelessly primitive and may take human-computer interaction to a whole new level of intimacy.