Designing for, and with, uncertainty
Uncertainty plagues user experience, and doubly so in the world of machine learning in digital technology solutions.
I will discuss how trust is easily eroded, the roles of teams in owning the solution, share a framework to work from and will demonstrate with a short case study.
Outline/structure of the Session
15 mins talk + questions
Collaboration and shared problem ownership
A framework for communication of responsibility
UX Designers, Data Scientists, Engineers, Project Managers, Visual Designers